You can check the status of your order by simply entering your order ID, e-mail address and billing address zip code in the specified fields below, and clicking on the "Submit" button. It may take some time for your order to enter our online tracking system. If you find no tracking information of your order please check again after a few hours or contact Customer Service.
Shipping FAQs:
How do I know if my order has been shipped?
As soon as your order is shipped, we send an e-mail to you with the tracking information for your package. If you have not received an e-mail, your order will be shipped shortly and you will receive an e-mail as soon as it's shipped. For further information, please feel free to call us at 1-(865)-512-7956 or e-mail us at
, we will be glad to assist you.
How do I check the location of my package?
Once your order ships, we send you a shipment confirmation e-mail that includes a tracking number. You can check the location of your package by using this tracking number on the UPS Website (
www.ups.com).
